This is the worst customer service that I ever received from a Brokerage company ever. Both of these platforms are outstanding and extensively customizable.
Users can choose between two platforms: TradeStation Desktop, which is the brokerage’s more popular platform, and Web Trading, a more simple and intuitive browser-based platform. The Firm does not divulge the reasons why and the decision can't be reversed on appeal." This is so crazy how Trade station treat their customers. TradeStation Review: Platform & Technology. The next day Friday, I received an email from the Trade Station personnel saying, "Unfortunately TradeStation "The Firm" has made a business decision to not establish a business relationship with you. Jean Folger has 15+ years of experience as a financial writer covering. Few days later, I went to sign into my account but I could not log in and I know it was the correct passwords so I sent I sent another email to their client services and one of their direct personnel expressing my concerns and finding out why I could not log into my account on Thursday. TradeStation Review Exceptional charting, order entry, strategy development, and trade automation. I then follow up with an email and was told that they can not answer my questions via email because it is against their policy to do via email to avoid potential fraud. In 2019 broker acquired and relaunched a firm called YouCanTrade. The company’s goal going forward is to broaden its appeal and reach with pricing changes and new services. I called their customer service number but I could not talk to a live person because they said they are busy because of Covid-19 and their live customer service is only available for people who are currently trading so send them an email. TradeStation has been always focused on providing service for experienced and active traders. I contacted customer service because I had an issue depositing initial funds. I opened an account with Tradestation which was approved.